Privacy Policy
Effective Date: July 5, 2025
1. Overview
This Privacy Policy explains how Lunara Systems (“we,” “us,” “our”) collects, uses, and protects your personal information in relation to our services and platform.
2. Information Collected
We collect the following types of personal information:
Name, email address, and phone number
Billing address and payment information
Business-related information for onboarding or registration
Communication preferences and engagement data
We may also collect non-identifiable analytics to improve our service.
3. Use of Information
The information we collect is used to:
Provide and support your use of the Service
Fulfill orders and process payments
Communicate system updates, reminders, and educational content
Maintain compliance with industry regulations including A2P 10DLC
4. Messaging Consent
By opting in to any Lunara Systems services, forms, or offers, you consent to receive transactional and promotional communications via email or SMS. You may opt out at any time by following the unsubscribe instructions provided in each message.
5. Data Sharing
We do not sell or rent your personal information to third parties. Your information is shared only with providers necessary for the operation of the Service, such as payment processors and hosting partners, under strict confidentiality.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is entirely secure, and we cannot guarantee absolute protection.
7. A2P Compliance for SMS Services
If you utilize Lunara Systems’ SMS functionality, you are required to:
Maintain opt-in records
Include opt-out instructions in all communications
Comply with all applicable carrier and regulatory guidelines
Violations may result in immediate suspension of SMS capabilities.
8. Access and Control
You may access or update your personal information at any time by logging into your account or contacting us directly. You may also request that your information be deleted, subject to data retention requirements for legal compliance.
9. Policy Updates
We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date.
10. Contact
If you have any questions or concerns about this Privacy Policy, contact us at:
[email protected]